Register Your Account and Link a Wallet
Register with the mobile number you already use for bKash, confirm one SMS code, and your nabajee account is ready for the cashier screen. Access depends on your local law and eligible regions, so check that before you start.
How We Keep the Account Yours
Your password is stored hashed, the connection between your phone and our cashier runs over TLS, and the OTP step is there so a leaked password alone does not open your wallet. We verify identity before the first cash-out because a payout to the wrong person is the one mistake you cannot undo. You can close the session on any device you no longer use, and you decide how much of your own money sits in the account wallet at any time.
Encrypted sessions
Traffic between your browser or phone app and our cashier runs over TLS. Look for the padlock before you type a password, especially on shared connections.
Identity before cash-out
Before money leaves the account the first time, we check that the wallet name, the registered number and the person asking all belong together. A short step, done once.
Two keys to get in
Password plus a code sent to your mobile. If a phone is lost, tell support and we can freeze the session before you set a new password.
You set the pace
Your wallet balance stays yours to move. Nothing forces a deposit, and signing out ends the session on that device straight away.
What Signing Up Actually Asks
Signing up is a single screen, and we keep it that way on purpose. You type your mobile number, choose a password, and tap to receive an OTP by SMS. Enter the code and the account exists — the wallet sits empty until you fund it. From there you pick a payment name, and the
number you registered with should match the wallet account you send from, because that mismatch is what slows verification down. Signing in later works the same way: number, password, and a code if we ask for one on a new device. On shared phones, sign out rather than just closing the tab. What we ask
of you: real details, one account per person, and a wallet in your own name. What you get: a lobby that loads on mobile data, a cashier screen that lists every local rail in one place, and live chat or email when a step sticks. If the OTP never lands, wait a moment before requesting
another, then contact support with your number ready.
-
Number-first sign-up Your mobile number is the account ID. No email required, no printed form — just a number you already use for bKash and Nagad transfers.
-
OTP check on new devices When you sign in from a phone or browser we do not recognise, we send a code by SMS before the lobby opens. That one step keeps a stolen password from being enough.
-
One wallet, one name Register the number that matches your own bKash, Nagad or Rocket account. Name and number should line up before you send money, so verification does not stall later.
-
Help without a queue Support runs on live chat and email, in English, with a team that reads Bangladeshi wallet screens daily. Say which step you are on and we answer that step.
Account
Signing up is a single screen, and we keep it that way on purpose. You type your mobile number, choose a password, and tap to receive an OTP by SMS. Enter the code and the account exists — the wallet sits empty until you fund it. From there you pick a payment name, and the number you registered with should match the wallet account you send from, because that mismatch is what slows verification down. Signing in later works the same way: number, password, and a code if we ask for one on a new device. On shared phones, sign out rather than just closing the tab.
See the LobbyYour details are encrypted for secure account access.
Getting Help With Your Login
If a code does not arrive, the account is locked, or the wallet name will not match, support is where you go next. Live chat sits inside the account area once you are signed in; email works from outside the account, which matters when you cannot get in at all. Tell us the mobile number you registered with and the exact step that failed, and we can trace it instead of guessing.
Live chat after sign-in
Open the chat panel from the account area and describe the screen you are stuck on. Screenshots of the wallet app help us spot a mismatched number quickly.
Email for locked accounts
Cannot get past the OTP? Write to us from any address, quote the mobile number on the account, and we will go through the login record with you.
Wallet name checks
If a cash-out is held back, it is usually a name that does not match. Send a clear photo of the wallet profile screen and the team moves it forward.
bKash, Nagad, Rocket on the Cashier Screen
Once your account is open, the cashier screen lists bKash, Nagad, Rocket, Upay and bank transfer in one row. Tap the one you use, copy the receiving number, and send from your own wallet app — then paste the transaction ID back into the box so the payment can be matched. Cash-outs go the same route in reverse, to the wallet name you registered with. Keep the sender number identical to your sign-up number; that single match is the first thing our team checks.
Questions About Making an Account
Most of what people ask us about signing up comes down to timing, numbers and what happens when a code goes missing. Here are the answers we give in chat every day, written plainly. If your case is not covered, message support with the exact screen you are on and we will walk it with you.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.