Reference

What You Need to Know Before You Play

nabajee operates under terms that depend on your local law and the eligible regions where our services are available. Before you open an account, read through these conditions — they cover who can access the platform, how your account is governed, and what rules…

Eligibility by regionbKash, Nagad, Rocket wallet termsAccount access rulesJurisdiction-dependent availabilityUser rights and obligations
nabajee What You Need to Know Before You Play
LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If a section of these terms is unclear, or if you need to raise a legal query about your account — including eligibility, account closure or wallet disputes — our support team handles these directly. Wallet-related legal questions covering bKash, Nagad or Rocket transactions can be directed to the same channel.

Team online

Live Chat

Open the chat icon in the bottom corner of any page. State your account query clearly and a support agent will respond. Suitable for account-level legal clarifications.

Email Support

Send detailed legal or account-related questions to our support email. Include your registered account details and the specific term you are querying for a faster response.

Account Help Centre

Our help centre holds written answers to common eligibility and jurisdiction questions. Check there first before raising a formal query — many wallet and account questions are answered in full.

ACCOUNT SECURITY STANDARDS

How nabajee Handles Your Data and Account

Your account data is stored under security controls designed to prevent unauthorised access. We apply session-based authentication, and your login is protected by OTP verification sent to your registered mobile number. We do not store your bKash, Nagad or Rocket PIN — those credentials remain with their respective providers at all times.

Data Retention We retain account records for as long as your account is active and for a defined period after closure, in line with standard financial record-keeping obligations applicable to our operations.
Cookie Use We use session and functional cookies to keep your account logged in and to remember your wallet preferences. You can manage cookie settings through your browser without affecting core account functions.
Account Security OTP verification applies at login and at withdrawal request stage. If you suspect unauthorised access to your account, contact support immediately and we will place a temporary hold while we investigate.
Request a Change To update registered details, correct account information or request a data summary, raise a ticket through live chat or email. We process verified requests within a reasonable timeframe.

Common Questions About These Terms

These answers cover the legal and account questions we hear most often. If your question is not here, use the live chat or email contact path listed above.

Yes. Access depends on your local law and eligible region. You are responsible for confirming that your use of this platform is lawful where you are located before opening an account.

Any balance held at closure is reviewed under our refund provisions. Funds linked to bKash, Nagad or Rocket deposits are assessed individually, and we contact you through your registered mobile number.

Yes. Raise a verified request through live chat or email support, including your account details. We process data requests within a reasonable timeframe and confirm via your registered contact.

We post all updates to this page. Continuing to use your account after a change is posted means you accept the updated terms. We recommend checking this page if you notice a notification on your account.

They do. bKash, Nagad and Rocket each have their own provider terms that operate independently of ours. Their limits and restrictions apply at the wallet level regardless of your nabajee account status.

Contact support immediately through live chat. We can place a temporary hold on your account while we investigate. OTP verification adds a layer that makes unauthorised access harder, but prompt reporting is important.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.