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How nabajee Handles Your Personal Data

This page tells you exactly what data nabajee collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact support — and what we do with it.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data any timePolicy applies to eligible regions only
nabajee How nabajee Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. Reach out through live chat on nabajee, send an email to our support address, or use the in-account help form. We aim to respond to privacy-related requests within a reasonable timeframe; complex data access requests may take a little longer to process fully.

Live Chat Start a chat session directly on nabajee. Describe your data request and our team will confirm receipt and next steps without delay.
Email Support Send your privacy query to our support email. Include your registered phone number or email so we can locate your account and respond accurately.
In-Account Help Form Log into your account, go to the help section and submit a privacy request form. This method links directly to your account record for faster processing.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account and payment data secure. Encryption, access controls and regular internal checks are all part of how we manage the information you share with us. Your rights under this policy are real and actionable — here is what each one means in practice.

Payment Data Security

bKash, Nagad and Rocket transaction data is encrypted in transit and at rest. We store only what is needed to verify your deposit or withdrawal — never your full wallet credentials.

Cookie Controls

Cookies on nabajee track your session and preferences only. You can clear or block them in your browser settings; doing so may affect how quickly your lobby loads on return visits.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations in eligible regions. After that period, data is deleted or anonymised.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or ask us to delete your account data where local law and eligible region rules permit it.

Common Questions About Your Data on nabajee

These are the questions we get most often about how your data is handled. If yours is not here, contact support through live chat or the in-account help form.

We collect your name, email address, phone number and date of birth during registration. We also collect payment reference data when you deposit or withdraw via bKash, Nagad or Rocket.

We do not sell or rent your data to marketing companies. Payment processors handling bKash, Nagad and Rocket transactions receive only what is needed to complete those transactions, under confidentiality agreements.

Contact us via live chat on nabajee, through email support, or using the in-account help form. Include your registered contact details so we can locate your account quickly.

Yes. Submit a deletion request through support. We will process it in line with applicable rules in your eligible region. Some records may be retained for the period required by those rules before permanent deletion.

Cookies track your session preferences and help the lobby load faster. You can manage or block cookies in your browser settings at any time, though some site features may behave differently after you do.

We retain account and transaction records for the period required by applicable regulations in your eligible region after account closure. Once that period passes, data is deleted or anonymised securely.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.